The 5 Practices of Effective Management

What is effective management?

Great management boils down to effective behaviors and the way you make others feel. You can learn to display these behaviors through intentional practice, and you can also create an emotional climate in a team that builds trust while getting the work done.

The 5 Practices of Effective Management

At The Grand, we focus on 5 practices to effective management that you can practice leading with:

Honor Your Teams’ Dreams

See the potential of your direct report and have career conversations and give them the resources and opportunities to become the best version of themselves.

Give Away Your Legos

Share wisdom and knowledge, and ultimately delegate projects to further the learning and development of your direct report.

Create A Continuous Feedback Loop

Understand that feedback is essential to both reinforce positive behaviors and to develop behaviors that can be improved.

Encourage Thinking Big

Help direct reports take on new challenges so that they can continually learn and grow, even if that means making mistakes as part of the process.

Lead with Empathy

Have compassion for your team members and understand who they are as humans. Shares how their work connects to the overall mission and vision of the business.

Examples

Cher Shedd

One of the finest examples of effective management at my previous company was our Chief Academic Officer who took a front-row seat to managing people and building our product while also creating a culture that empowered people's best work and consistently safeguarded our culture and values.

Something I remember so vividly was our "Big Boss Ballers" club that he kicked off for all managers and leaders with the intention of building community, creating a space for fun, and building us up to be the best versions of ourselves. He honored and cared about his teams' dreams and helped us to see ourselves as "Big Boss Ballers" as we shared presentations and stories with the group across our different projects and ways that we served the business. He led with empathy and cared about how we saw ourselves, especially in a hyper-growth company that was changing at rocket speed where every day felt like a new beginning.

He spent a lot of time thinking abstractly about the "machine" that made our product function work, and gave away his legos as we grew even bigger as a department. Nothing was unteachable! He empowered others to exercise new muscles in other parts of the business and encouraged thinking big.

Actively Practicing Effective Management

Anyone can exercise these practices in their own style of management, and there are some examples of how you might apply and think about each of the 5 practices below.

Honor Your Teams’ Dreams

Schedule some dedicated time with your direct report(s) to understand what they hope to achieve and what they are looking to learn in their role, and then create an opportunity where their work is celebrated and seen.

You Might...
  • Hold 1:1 meeting where you directly ask a direct report what goals and professional dreams they have, and set a cadence to revisit their progress in the future.
  • Hold regular team/group meeting where the group intentionally shares their goals and shows-and-tells some of their latest accomplishments aligned to those goals.
  • Offer opportunities and pathways for a direct report to contribute to projects that align to their goals.
  • Remember that sometimes a direct report may not know what their dreams are yet! Be ready and mindful to help them along that path by asking what most inspires them in their work and who/how you can help connect them to doing more of what they are good at.

Give Away Your Legos

Think about what makes up your team charge with a set of functional building blocks, and then think about which components, or "legos", you might be able to share or delegate to other team members.

You Might...
  • Consider making some of the important work that you do repeatable for another person to learn -- remove ambiguity from the mix to be able to teach it to a potential direct report.

Create A Continuous Feedback Loop

Develop a clear and simple way for your direct reports to communicate feedback with you and with each other. This doesn't have to be necessarily fancy, but it should offer a way for thoughts, new ideas, and feedback to be shared and visible to the stakeholders involved and create an opportunity for improvement.

You Might...
  • Encourage quarterly performance reviews for both direct report and managerial feedback.
  • Offer a monthly "Retro" where the team maps out and contributes to what works, what doesn't, and how you might collectively improve/change in the future. Commit to leaving with actionable takeaways that the group contributed to and voted for!

Encourage Thinking Big

Ask for direct input and contributions from your direct report(s) on work that contributes to the big picture of the business, and help them to take on new challenges no matter what role they currently have.

You Might...
  • Share a presentation about a new direction or new initiative the business is taking on and ask direct questions to every team member on how they see themselves and/or their work changing as a part of that. Invite them to be bold!
  • Welcome exploration and making mistakes in effort to build something new! And set the tone for how the business approaches learning from those mistakes.

Lead With Empathy

Remember the human aspect to all of your direct reports and even to those who you report to. Think about opportunities that you can show compassion and understanding for your team members directly and also for the collective business unit, and create a safe space for your team to come to you as real people when they have challenges.

You Might...
  • Share a presentation about how everyone's work contributes to the larger "why" and big picture of the business to help them see how their work is meaningful.
  • Open up and be vulnerable about your own experiences/life in an appropriate setting that makes your team members feel that you are also human and relatable
  • Point out when you made a mistake and how you learned from it for the better.
  • Make it known that you care about the wellbeing and health of your team members and offer safe spaces to offer them an opportunity to check-in on how they're doing.

Reflection Questions

After thinking about the ways that you can actively apply the 5 effective management practices, remember to check in with yourself over time to see how you're doing:

  • Do I understand the hopes and dreams of my direct reports, and empower them to be the best version of themselves?
  • Are there any opportunities for sharing wisdom and/or delegating work that could further the learning and development of my direct reports?
  • What new ideas could improve the way we share feedback as a team, and from direct report to manager and vice versa? Do people know how to do this today?
  • When was the last time I challenged my direct reports to think big and consider how their work really impacts the mission of the business?
  • Do my direct reports feel some autonomy to get creative and make mistakes as part of their learning?
  • What are some ways I can encourage a human-to-human connection between my direct reports and myself?
  • Do I understand the circumstances of my direct reports and what they need to feel supported?
next up

Giving Effective Feedback

Learn The Grand's method for giving reinforcement and developmental feedback to grow your team.